Warehouse Supervisor - 1st Shift (MON-SAT., 6 AM - 3 PM)

Flex

📍Memphis, TN
Posted May 20, 2026

Job Overview

Position

Warehouse Supervisor - 1st Shift (MON-SAT., 6 AM - 3 PM)

Company

Flex

Location

Memphis, TN

Work Type

On-site

Job ID

li-4395981856

Job Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Position Summary
Work Hours: 1st Shift (MON-SAT., 6 AM - 3 PM
The Warehouse Supervisor is responsible for overseeing daily warehouse operations with a strong focus on RMA receiving, inventory accuracy, and material control. This role leads warehouse personnel, ensures operational excellence across multiple shifts, and supports production and repair operations through effective material management and people leadership.

Key Responsibilities
Supervise day-to-day warehouse operations across multiple shifts, ensuring continuity and efficiency.

Manage RMA receiving processes, including inspection, system transactions, segregation, and disposition of returned materials.

Ensure accurate inventory control, including cycle counts, physical inventories, root cause analysis, and discrepancy resolution.

Maintain strict material control, ensuring proper storage, labeling, traceability, and availability of materials.

Lead, coach, and manage warehouse personnel, including performance evaluations, training, and daily task assignments.

Coordinate inbound and outbound logistics to ensure accuracy, timeliness, and compliance with procedures.

Partner with Production, Quality, Repair, Planning, and Logistics teams to meet operational requirements.

Enforce warehouse standards related to safety, quality, and 5S.

Monitor warehouse KPIs such as inventory accuracy, RMA turnaround time, receiving efficiency, and material availability.

Identify process gaps and drive continuous improvement initiatives.

Support internal and external audits and ensure compliance with company policies and regulatory requirements.

Manage warehouse layout and space utilization to optimize operational flow.

Ensure staff coverage and flexibility for shift work, overtime, and changing business demands.

Required Qualifications

  • Bachelor’s degree in supply chain management, Logistics, Business Administration, Operations, or a related field.

  • Proven experience as a Warehouse Supervisor or similar leadership role.

  • Demonstrated experience managing and leading people, including training, performance management, and team development.

  • Strong experience with RMA receiving processes and returned material handling.

  • Solid knowledge of inventory management, cycle counting, and material control in a warehouse or manufacturing environment.

  • Experience working in shift-based operations, including second or third shifts as required.

  • Proficiency with ERP/WMS systems and Microsoft Office applications.

  • Strong organizational, analytical, and problem-solving skills.

  • Effective communication and cross-functional collaboration abilities.

  • Flexibility and availability to work varying schedules based on operational needs.

  • Preferred Qualifications

  • Experience in electronics, server, or hardware manufacturing/repair environments.

  • Knowledge of audit requirements and quality management systems.

  • Experience supporting high-volume or fast-paced warehouse operations.

Key Competencies:

  • People leadership and accountability

  • Attention to detail and inventory accuracy

  • Operational discipline and organization

  • Continuous improvement mindset

  • Ability to perform in a shift-based, high-demand environment

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-Site

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Interview Prep

AI-powered insights to help you prepare

Key Skills

Required:
Preferred:

Practice Questions

💡Technical Questions (3)
  • 1.Can you walk me through your process for managing RMA receiving, from the moment a returned item arrives at the dock to its final disposition?
  • 2.How do you ensure inventory accuracy in a fast-paced warehouse environment, and what steps do you take when a significant discrepancy is found during a cycle count?
  • 3.What warehouse KPIs do you prioritize on a daily basis, and how do you use them to drive operational excellence?
🎯Behavioral Questions (3)
  • 1.Tell me about a time you had to lead your warehouse team through a high-demand period or a significant operational change. How did you keep them motivated and ensure coverage?
  • 2.Describe a situation where you identified a process gap in the warehouse and implemented a continuous improvement initiative to fix it.
  • 3.Give me an example of a time you had to partner with Production, Quality, or Repair teams to resolve a material availability issue that threatened to halt the line.
🧩Situational Questions (2)
  • 1.You arrive for your 1st shift and realize that the night shift left a massive backlog in RMA receiving, and your team is short-staffed. Production is already requesting materials. How do you handle this?
  • 2.During a physical inventory, you discover a significant variance in high-value server components. An upcoming external audit is only a week away. What steps do you take?

Resume Keywords

Make sure these keywords appear on your resume

RMA receivingInventory controlCycle countingWarehouse supervision5SERP/WMSRoot cause analysisContinuous improvementCross-functional collaborationMaterial controlKPI monitoringShift management

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