Store Manager – Luxury Retail

Job Title: Store Manager – Luxury Retail (Madison Avenue)
Position Overview
The Store Manager will lead the launch and ongoing success of a flagship boutique on Madison Avenue. This role requires a highly experienced luxury retail leader with a deep understanding of the Madison Avenue clientele, a proven track record in store openings, and the ability to cultivate an elite client base. The Store Manager will act as a brand ambassador, driving business performance while upholding the brand’s Italian heritage, craftsmanship, and luxury positioning.

Key Responsibilities

• Lead all aspects of store opening, including hiring, training, operational setup, and launch execution


• Build, develop, and manage a high-performing luxury sales team


• Deliver exceptional client experiences aligned with luxury service standards


• Establish and grow a strong client book, with a focus on VIP and repeat clientele


• Drive sales performance, KPIs, and profitability for the boutique


• Maintain the highest standards of visual merchandising and brand presentation


• Oversee daily operations including inventory, reporting, and compliance


• Partner with corporate teams on marketing initiatives, events, and client activations


• Represent the brand within the Madison Avenue luxury community

Qualifications

• Extensive luxury retail management experience on Madison Avenue (required)


• Proven store opening experience (flagship or boutique preferred)


• Strong existing client book and network within the luxury market


• Demonstrated leadership skills with the ability to recruit and develop top talent


• Deep understanding of luxury clienteling and CRM strategies


• Excellent business acumen with a track record of exceeding sales goals


• Availability and willingness to travel to Italy for brand training

Preferred Attributes

• Experience with luxury denim or premium apparel


• Strong connection to the NYC luxury fashion community


• Entrepreneurial mindset with a hands-on leadership style


• Highly polished, professional presence aligned with a luxury brand image


• Passion for Italian craftsmanship, tailoring, and product storytelling

Salary $150,000-$175,000 + Bonus