Store Director

TORY BURCH

📍New York, NY
Posted May 21, 2026

Job Overview

Position

Store Director

Company

TORY BURCH

Location

New York, NY

Work Type

On-site

Job ID

li-4417783441

Job Description

We are
an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are
seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:
When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.

  • Our culture is welcoming and inclusive -- everyone is empowered to make a difference.

  • We have the best team in the world and believe in paying competitively and rewarding high performance.

  • Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.

  • We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers.

  • We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way

  • We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role Is Tailor-Made For You Because
You are the ultimate ambassador of our brand. You’re accountable for creating a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. This requires a constant balancing of priorities, including strategic, operational & leadership excellence with an authentic approach. A sense of humor is a plus!

A Day In The Life
The typical day is… atypical. You might be overseeing the development of clientele relationships and driving business initiatives, setting clear goals and expectations and holding people accountable to high standards of excellence, or building a world class talent team who strives to create an exceptional retail experience. The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence.

To Land This Role

  • B.A. in Business or Other Fashion-Related Discipline

  • Five years of experience at the General Manager level

  • Proven Track Record of Success

Why You’ll Want To Join Our Team
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!

How We Work Together

  • Adaptable – We change before we have to

  • Entrepreneurial – We own it

  • Collaborative – There’s no “I” in Tory

  • Client & Brand Focused – We put ourselves in Tory’s shoes

  • Live the Values – We show up for each other

  • Functional Expertise – We’re constantly learning and growing

#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range
The compensation range for this position is 95,000.00 USD - 115,000.00 USD. Our offer will be based on your relevant experience and work location.

Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.

**E
qual Employment Opportunity Statement**
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.

Interview Prep

AI-powered insights to help you prepare

Key Skills

Required:
Preferred:

Practice Questions

💡Technical Questions (3)
  • 1.How do you approach developing and driving strategic business initiatives while simultaneously managing the day-to-day operational excellence of a high-volume luxury store?
  • 2.What specific strategies do you use to develop a world-class talent pipeline and hold your team accountable to high standards of excellence in a luxury environment?
  • 3.How do you leverage an entrepreneurial mindset to grow clientele and increase market share in a competitive luxury retail landscape like New York?
🎯Behavioral Questions (3)
  • 1.Tell me about a time you had to balance competing priorities, such as a major operational challenge and a strategic business initiative, without compromising the customer experience.
  • 2.Describe a situation where you had to coach an underperforming employee who was struggling to meet the high standards of excellence required in your store.
  • 3.Give me an example of a time you acted as an authentic brand ambassador and empowered your team to do the same during a period of significant change or adversity.
🧩Situational Questions (2)
  • 1.You notice a decline in store traffic and a drop in team morale. How do you use your entrepreneurial and collaborative mindset to turn this around?
  • 2.A VIP client comes in for a major event styling, but the items she wants are unavailable. At the same time, you are short-staffed due to call-outs. How do you handle this scenario?

Resume Keywords

Make sure these keywords appear on your resume

Store DirectorGeneral ManagerLuxury RetailClientelingBusiness InitiativesTalent DevelopmentPerformance ManagementEntrepreneurialCustomer ExperienceStrategic PlanningRetail OperationsBrand Ambassador

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