Senior Communications Manager

CHANEL

📍London, England, UK
Posted May 22, 2026
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Job Overview

Position

Senior Communications Manager

Company

CHANEL

Location

London, England, UK

Work Type

On-site

Job ID

li-4407384530

Job Description

Your Role @ Chanel
External audiences increasingly care about what companies stand for—their values, culture, and commitments. This role sits within Chanel’s Global Communications team, a multidisciplinary function spanning, social media, integrated media, sustainability, corporate and internal communications, working together to shape and protect the House’s reputation globally.

Based in London, you will help strengthen Chanel’s external positioning on its corporate topics, executive visibility, and company narrative. You will play a leading role in the communications of Chanel’s annual financial results, financial announcements and annual report management. You will also work closely with global teams in London and Paris to develop communication strategies around key transversal themes.

Key Responsibilities

  • Advise senior executives on strategic communications and reputation-building

  • Craft key messaging, narratives, and leadership communications

  • Managing the annual financial results process and leading on the management of the annual report

  • Create content and communication tools for global and regional teams

  • Manage agencies and oversee campaign execution

  • Coach spokespeople and support executive messaging

  • Build relationships with key international media and journalists

  • Support cross-functional projects, partnerships, and initiatives

  • Drive reputation-building opportunities through events and external platforms

  • Align stakeholders across a matrix global organisation

  • Support crisis and issues management in coordination with Paris teams

What You Bring

  • 8+ years’ experience in corporate communications / PR (agency and/or in-house)

  • Strong background in reputation strategy within complex organisations managing multiple stakeholders

  • Strong financial services experience in reporting, investments, acquisitions and divestments

  • Excellent writing skills across press materials, reports, messaging, and social content

  • Proven ability to simplify complex topics into impactful storytelling

  • Established network with international business media (e.g. FT, Reuters, Bloomberg)

  • Experience managing executive communications and LinkedIn presence

  • Strong presentation, research, and stakeholder management skills

  • Ability to work across teams and markets with agility

  • Creative mindset with interest in AI-enabled communications

  • French fluency is a plus

You Thrive In

  • Collaborative, fast-paced environments

  • Global and multicultural settings

  • Hands-on execution with strategic impact

  • Bringing fresh, best-in-class communication ideas

  • Taking ownership and delivering results
✦

Interview Prep

AI-powered insights to help you prepare

Key Skills

Required:
Preferred:

Practice Questions

💡Technical Questions (3)
  • 1.How would you approach managing the communications rollout for Chanel's annual financial results, ensuring alignment between our London and Paris teams while maintaining the House's luxury narrative?
  • 2.Can you describe your process for taking a complex financial or transversal topic, like an acquisition or sustainability initiative, and simplifying it into impactful storytelling for external audiences?
  • 3.How do you build and maintain relationships with top-tier international business media like the FT, Reuters, and Bloomberg, particularly when pitching corporate stories for a luxury fashion house?
🎯Behavioral Questions (3)
  • 1.Tell me about a time you had to align multiple stakeholders across different regions or functions on a single communications strategy. How did you handle competing priorities?
  • 2.Describe a situation where you had to coach a reluctant or inexperienced senior executive for a high-stakes media interview or a major public speaking engagement.
  • 3.Give an example of a time you had to manage a crisis or sensitive issue under intense media scrutiny. What was your role and what was the outcome?
🧩Situational Questions (2)
  • 1.A senior executive wants to publish a provocative LinkedIn post about a recent divestment that contradicts the approved corporate messaging. How do you handle this?
  • 2.You are leading the communications for a major financial announcement, and a key detail is leaked to a journalist at the Financial Times a day before the official embargo lifts. What steps do you take?

Resume Keywords

Make sure these keywords appear on your resume

Corporate CommunicationsFinancial ResultsExecutive VisibilityMedia RelationsStakeholder ManagementCrisis ManagementAnnual ReportNarrative DevelopmentSpokesperson CoachingMatrix Organization

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