SAINT LAURENT Operations Manager Troy

Saint Laurent

📍Troy, MI
Posted May 19, 2026

Job Overview

Position

SAINT LAURENT Operations Manager Troy

Company

Saint Laurent

Location

Troy, MI

Work Type

On-site

Job ID

li-4413346658

Job Description

Summary
ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April

2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Job Description
We are currently seeking an Operations Manager who will report to the Store Director as part of our dynamic team.
ROLE
You will contribute to increase store turnover by ensuring that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization. You will also assist the Store Director in overseeing all operational and administrative functions within the store.

MISSION

  • Ensure the correct rotation of the goods in the warehouse

  • Prepare the annual inventory and look for any discrepancies

  • Follow-up and control the monthly turning inventories and specific action plans

  • Implement specific Back Office action plans defined with the HQ and Store director and guarantee follow up at store level

  • Support the Assistant Store Director, the Store Director and Department Manager ensuring Sales Staff reach KPIs goals

  • Ensure that the image of the Store is in line with corporate standards and that the Staff is aware of this standard

  • Ensure that all delicate situations regarding customer complaints and the overall back office process are dealt with accordingly

  • Support the Store Director in creating, supervising and managing a team, including administrative assistant, cashiers, stock keepers, security, tailor

PROFILE

  • Commitment to take part in an innovative project

  • Significant experience in managing stock, administrative task (5 to 7 years of experience)

  • Successful managerial experience of a team (3 or more)

  • Interpersonal skills, persuasiveness

*S*
*a*
*int Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.*
Job Type
Regular

Start Date
2026-06-20

Schedule
Full time

Organization
YSL America Holding Inc.

Interview Prep

AI-powered insights to help you prepare

Key Skills

Required:
Preferred:

Practice Questions

💡Technical Questions (3)
  • 1.How do you approach preparing for an annual inventory and managing monthly turning inventories to identify and resolve discrepancies?
  • 2.Can you explain your method for ensuring the correct rotation of goods in the warehouse, specifically in a high-end retail environment?
  • 3.How do you ensure compliance with legal, safety, and internal corporate requirements while managing the daily operational flow of a store?
🎯Behavioral Questions (3)
  • 1.Tell me about a time you had to manage a delicate customer complaint that required your operational or back-office intervention.
  • 2.Describe a situation where you had to support a Store Director and Department Managers in helping the sales staff achieve their KPI goals.
  • 3.Give an example of how you successfully managed a diverse team consisting of administrative assistants, cashiers, and stock keepers.
🧩Situational Questions (2)
  • 1.HQ has just implemented a new Back Office action plan that the stock keepers and admin team are resisting because it adds steps to their daily routine. How do you handle this?
  • 2.You notice the store's image and organization no longer align with corporate visual standards, and the sales staff seems completely unaware of the discrepancy. What steps do you take?

Resume Keywords

Make sure these keywords appear on your resume

Inventory ManagementBack Office OperationsTeam LeadershipKPI SupportLuxury RetailStock RotationCustomer Complaint ResolutionCorporate ComplianceVisual StandardsCycle CountsCross-Functional CollaborationStore Operations

Interested in this position? Apply directly on LinkedIn.

Apply on LinkedIn →