Medical Assistant - Multispecialty

Integrated Medical Services (IMS)

📍Phoenix, AZ
Posted May 20, 2026

Job Overview

Position

Medical Assistant - Multispecialty

Company

Integrated Medical Services (IMS)

Location

Phoenix, AZ

Work Type

On-site

Job ID

li-4413642710

Job Description

Headquartered in Phoenix IMS Care Center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.

IMS is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Back Office Medical Assistant for our Payson clinic. The Medical Assistant is responsible for providing support by assisting patients and their family members before, during and after their visit. Medical Assistants work alongside doctors, nurses and other clinical personnel, performing functions that help the clinic run smoothly.

Responsibilities

  • Room patients

  • Take vitals/review patient history

  • Prepare and clean room for patient and get patient prepared for the physician encounter.

  • Performs a variety of office-based testing and treatments related to patient care under the supervision of clinician care.

  • Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests.

  • Resolve patient concerns promptly.

Requirements

  • At least 1 – 3 years’ experience as a Medical Assistant preferred

  • Excellent communication skills-both written and verbal

  • Good computer skills and being familiar with Microsoft (Word and Excel)

  • EMR (Athena) experience a plus

Education

  • High School Diploma or GED

  • Completion of Medical Assistant program from an accredited school, or passage of the Medical Assistant examination

Compensation

  • Medical, Dental, and Vision benefits

  • 401k match available

  • Paid Time Off

Joining IMS is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!

You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan.

  • IMS is a tobacco-free work environment

IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Interview Prep

AI-powered insights to help you prepare

Key Skills

Required:
Preferred:

Practice Questions

💡Technical Questions (3)
  • 1.Can you walk me through your process for rooming a patient and preparing them for a physician encounter?
  • 2.This role requires managing pre-certifications, referrals, and authorizations. How do you ensure these administrative clinical tasks are completed accurately and promptly?
  • 3.What is your experience with the Athena EMR system, and how do you use it to support clinical workflows?
🎯Behavioral Questions (3)
  • 1.Tell me about a time you had to resolve a patient's concern or complaint promptly while working in a busy clinical setting.
  • 2.Describe a situation where you had to coordinate care between a provider, a specialist, and a patient. How did you manage the communication?
  • 3.Give me an example of a time you worked alongside a difficult or stressed clinician. How did you adapt to ensure the patient received excellent care?
🧩Situational Questions (2)
  • 1.You just finished rooming a patient and step out to inform the physician, but you notice the exam room was not properly cleaned and restocked from the previous patient. The physician is already walking in. What do you do?
  • 2.A patient becomes visibly anxious and upset while you are taking their vitals, expressing frustration about the wait time and the complexity of their insurance authorization. How do you handle this?

Resume Keywords

Make sure these keywords appear on your resume

Medical AssistantVitalsPatient RoomingAthena EMRPre-certificationReferralsPatient Care CoordinationClinical TestingPatient HistoryMicrosoft Excel

Interested in this position? Apply directly on LinkedIn.

Apply on LinkedIn →