Medical Assistant - Clinical Trials Research Unit - MA

Mayo Clinic

🏠 Remote
📍Phoenix, AZ
Posted May 21, 2026

Job Overview

Position

Medical Assistant - Clinical Trials Research Unit - MA

Company

Mayo Clinic

Location

Phoenix, AZ

Work Type

Remote

Job ID

li-4417765439

Job Description

City Phoenix

State AZ

Remote NO

Department Nursing

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

  • Medical: Multiple plan options.

  • Dental: Delta Dental or reimbursement account for flexible coverage.

  • Vision: Affordable plan with national network.

  • Pre-Tax Savings: HSA and FSAs for eligible expenses.

  • Retirement: Competitive retirement package to secure your future.

Responsibilities
The medical assistant performs assigned tasks of direct and indirect care in the ambulatory setting to meet the care needs of patients under the direct supervision of a physician (medical acts) or assigned supervisor. The medical assistant participates as a member of the health care team and accepts appropriate delegation from the RN or physician in meeting needs of the patient/family. The medical assistant performs assigned tasks in accordance with the patient care plan, policies and procedures of the organization and principles of relationship-based care. The medical assistant carries out designated activities that are within those functions limited by law to unlicensed health care personnel.

Qualifications
Additional Qualifications

  • High school diploma or GED equivalent.

  • Graduate from a Medical Assistant diploma or associate degree program.

  • One year of Hematology/Oncology inpatient or outpatient experience is preferred.

  • Excellent communication skills (verbal and written).

  • Experience working in a team environment.

  • Computer proficiency required, including prior experience with electronic medical record systems.

  • Ability to work daytime hours, flexibility may be required to meet staffing needs.

  • Ability to adapt to unpredictable situations within the work setting.

  • Proficient with Microsoft Word and Excel.

Certification/Licensure

  • Active Medical Assistant certification (CMA), or registration (RMA) or Certified Clinical Medical Assistant (CCMA) is required.

  • Maintains Basic Life Support (BLS) competency.

  • BLS required upon hire (American Heart Association or American Red Cross).

Internal applicants currently employed by Mayo Clinic are required to attach their three most recent performance appraisals. If less than three completed, please attach as many as are available.
Exemption Status
Nonexempt

Compensation Detail
$20.98/hr - $29.19/hr

Benefits Eligible
Yes

Schedule
Full Time

Hours/Pay Period
80

Schedule Details
Monday through Friday, 4 x 10 hour shifts; 0700-1730.

Weekend Schedule
None

International Assignment
No

Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" . Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter
Bree Belcher

Interview Prep

AI-powered insights to help you prepare

Key Skills

Required:
Preferred:

Practice Questions

💡Technical Questions (3)
  • 1.How do you ensure accuracy and compliance when documenting patient vitals and clinical data in an Electronic Medical Record system for a clinical trial?
  • 2.Walk me through the steps you take to prepare a patient for a typical Hematology/Oncology outpatient visit in a clinical trials setting.
  • 3.If a physician or RN delegates a clinical task that you are uncertain falls within your scope of practice as an unlicensed health care personnel, how do you handle it?
🎯Behavioral Questions (3)
  • 1.Tell me about a time you had to adapt quickly to an unpredictable situation in a clinical setting.
  • 2.Describe a situation where you worked as part of a healthcare team to meet the complex needs of a patient or family.
  • 3.Give an example of how you used your written and verbal communication skills to explain a complex medical process to a patient or family member.
🧩Situational Questions (2)
  • 1.You are assigned to work a 10-hour shift from 0700 to 1730, but a colleague calls in sick, and the clinic is short-staffed with a full schedule of clinical trial patients. How do you manage your responsibilities?
  • 2.A patient in the Hematology/Oncology unit becomes visibly distressed and anxious about their clinical trial treatment plan just before you are about to take their vitals. What do you do?

Resume Keywords

Make sure these keywords appear on your resume

Clinical TrialsHematology/OncologyCMARMACCMAElectronic Medical RecordPatient CareBLSAmbulatoryTeam CollaborationVital SignsRelationship-Based Care

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