Manager, DC Operations

Nike

📍Memphis, TN
Posted May 19, 2026

Job Overview

Position

Manager, DC Operations

Company

Nike

Location

Memphis, TN

Work Type

On-site

Job ID

li-4416957455

Job Description

WHERE YOU WILL WORK
Nike Shelby Distribution Center (Shelby DC)

5151 E. Shelby Dr., Memphis TN 38117

- or-

North America Logistics Center (NALC)

3100 New Frayser Blvd, Memphis, TN 38128

-or-

Centerpointe Facility

3461 East Raines Road, Memphis TN 38115

Available Shifts
Saturday – Monday (6:00AM – 6:00PM) (NALC)

Tuesday-Friday (5:00PM-3:30AM) (NALC)

Monday-Friday (4PM-12:30AM) (Centerpointe)

Saturday – Monday (6:00PM – 6:00AM) (SHELBY)

Who We Are Looking For
As our Operation’s Manager, you’ll co-lead the execution of Nike’s latest Omni-Channel Distribution Center, assuring that all departmental safety, service, quality and financial objectives are met! You’ll demonstrate leadership in crafting a positive and collaborative environment engaging with our 3PL provider managing this Distribution Center. You’ll lead a successful and cohesive work group by demonstrating a true dedication to continuous process improvement.

What You Will Work On
In this role, we will need you to advise business processes to receive, store, process, and ship product timely and accurately to customers while optimizing operational results. You’ll analyze performance data for the purpose of driving key decisions around service, operations and logistics. You’ll facilitate and encourage process improvement focused on making the operation more effective, simple and flexible.

Analyzing performance data for the purpose of driving key decisions around service, operations and overall logistics!

  • You will develop the annual departmental budget necessary to achieve the targeted goals while purposefully pursuing the high standards of customer service

  • Accountable for achieving annual operating budget

  • Facilitate and encourage continuous improvement processes passionate about making the operation more effective and flexible.

  • You will set and meet SMART goals for key result areas applying data.

  • You will play a meaningful role in identifying new planning capabilities across people, process, and digital tools and supervising our progress against these initiatives, defining both the relevant metrics and the appropriate forums to take action on them.

  • You will actively contribute to the development of distribution goals, and objectives, while working efficiently across departmental boundaries within the operation

  • You will be responsible for the overall shift and departmental production/efficiency goals

Who You Will Work With
In this role, you will report directly to the Director of Operations and lead and influence the input/output of 2-8 Area Managers and 40-150 full-time employees.

What You Bring

  • Bachelor’s Degree in Business Management preferred, or equivalent combination of education and experience and training

  • Minimum 5 years operation direction experience in a distribution or manufacturing environment

  • Proficiency in Microsoft Office Suite

  • Experience with SAP, WMS, WCS and Time Track would be a plus

  • Proven understanding of automated distribution systems

  • Experience with budget overseeing and accountability

  • Excellent verbal, written and listening interpersonal skills, ability to lead other and influence at various levels of the organization

Interview Prep

AI-powered insights to help you prepare

Key Skills

Required:
Preferred:

Practice Questions

💡Technical Questions (3)
  • 1.How do you approach developing and managing an annual operating budget for a large-scale distribution center while ensuring high customer service standards?
  • 2.Can you explain your experience with automated distribution systems and how you optimize their performance in an omni-channel fulfillment environment?
  • 3.What key performance metrics do you track on a daily and weekly basis to drive operational decisions, and how do you use that data?
🎯Behavioral Questions (3)
  • 1.Tell me about a time you had to lead and influence a 3PL provider to meet your company's safety and service objectives when they were falling short.
  • 2.Describe a situation where you used data to identify a process improvement that made an operation more effective and flexible.
  • 3.Give me an example of how you successfully led a large team of area managers and hourly associates through a significant operational change or peak season.
🧩Situational Questions (2)
  • 1.You are managing the Tuesday-Friday night shift and notice that your 3PL provider is severely understaffed, putting your shift production and efficiency goals at high risk. What do you do?
  • 2.You receive data showing a sudden drop in processing efficiency in a specific area of the DC over the past week. How would you approach identifying the root cause and implementing a solution?

Resume Keywords

Make sure these keywords appear on your resume

Omni-Channel Distribution3PL ManagementContinuous ImprovementBudget AccountabilityWMS/WCSSAPAutomated SystemsData AnalysisSMART GoalsShift Operations

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