Head of People and Talent

Bluemercury

📍
Posted May 20, 2026

Job Overview

Position

Head of People and Talent

Company

Bluemercury

Location

Work Type

On-site

Job ID

li-4417309139

Job Description

Head of People and Talent

Long Island City, NY, United States

Full time Schedule

$200,400-$333,960 Annually

* based on job, location, and schedule

Job Description

Company

Bluemercury is widely recognized as the nation’s largest and fastest-growing luxury beauty products and spa retail chain. As an entrepreneurial company dedicated to revolutionizing the purchase of skincare, cosmetics, hair care, and fragrances, Bluemercury’s focus is on the needs of its clients. Bluemercury offers a thoughtfully curated selection of luxury brands in a neighborhood store environment where expertly trained staff provide personalized product advice and targeted spa services.

Now in its 25th year,
Bluemercury
is accelerating growth across its store footprint, digital channels, and brand portfolio. With more than 180 neighborhood locations nationwide, Bluemercury offers a highly curated selection of over 90 of the most sought-after beauty brands, including Skinceuticals, La Mer, EltaMD, Trish McEvoy, Sisley, Diptyque, Jo Malone, Augustinus Bader, and Dr. Barbara Sturm.

Since its acquisition by Macy’s, Inc. in 2015, Bluemercury has continued to scale while maintaining the personalized, service-led experience that has defined its brand from the beginning.

Bluemercury continues to expand across the United States, bringing our honest, friendly expertise to beauty junkies and product enthusiasts across the nation. Bluemercury is passionate about attracting, developing, and retaining great people who embody Bluemercury’s core belief that beauty is personal and promise to provide a welcoming atmosphere that celebrates the power of beauty to uplift, empower and excite all of us.

Job Description

The Head of People will be responsible for building and scaling a world-class people organization. As a key member of the Bluemercury executive leadership team, this role will report to the SVP of Human Resources, while also partnering closely with the Bluemercury CEO. The Head of People will collaborate with the Bluemercury executive team to shape and execute the overall people and talent strategy, ensuring alignment with the company’s broader business objectives. They will also leverage the HR Centers of Excellence across both Bloomingdale’s and Macy’s to support Bluemercury’s evolving needs.

Roles and Responsibilities

  • Lead and grow the People function and strategy of a fast-growing organization inclusive of colleague relations, talent acquisition, learning and development, culture, HR operations.

  • Build the people processes to support the next stage of growth including career frameworks, performance frameworks, personal development plans, compensation reviews, and management training to develop excellent people managers.

  • Continue to develop and refine processes across the Talent function to ensure an incredible experience for all candidates from application to onboarding.

  • Scale the updated mission-driven, fast-paced company culture and ensure the team continues to live and breathe its key values, with a focus on integrity and diversity as both business and cultural drivers of success.

  • Serve as a strategic advisor to the CEO and leadership team on all HR-related matters to drive business performance, organizational health, and leadership effectiveness.

  • Champion a meaningful and differentiated employee experience that reflects Bluemercury’s values and supports talent attraction, retention, and engagement.

  • Advance a data-informed and outcome-driven People strategy, using insights to drive accountability, measure progress, and inform decisions.

  • Ensure organizational design supports current and future business priorities, enabling agility, scalability, and cross-functional effectiveness.

  • Lead initiatives that foster deep engagement and enable high-performing teams across a distributed and fast-paced workforce.

Ideal Profile

  • Exceptional executive-level communication skills, with the ability to effectively engage, influence, and build trust with senior leaders and key stakeholders.

  • Strong analytical mindset with a data-driven approach; able to interpret and synthesize complex information to guide strategic people decisions.

  • Deep understanding of business and financial performance metrics, with the ability to connect talent strategies to broader organizational goals.

  • Comfortable offering a clear, informed point of view while remaining open to feedback and focused on building partnerships.

  • Strategic and execution-oriented leader who takes a proactive, hands-on approach to driving results.

  • Highly collaborative, team player who excels at building strong relationships, developing talent, and supporting others' success.

  • Trusted business partner with the ability to operate across all levels of the organization and collaborate cross-functionally to drive impact.

This job description is not all-inclusive and is subject to change based on business needs. Macy's, Inc. and subsidiaries Macy's, Bloomingdale's, and Bluemercury are Equal Opportunity Employers, committed to an inclusive and diverse work environment.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.

Interview Prep

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Key Skills

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Practice Questions

💡Technical Questions (3)
  • 1.Bluemercury is accelerating its growth and needs processes to support the next stage. How would you approach building career and performance frameworks from the ground up for a scaling retail organization?
  • 2.This role requires leveraging HR Centers of Excellence from Macy's and Bloomingdale's while maintaining Bluemercury's unique culture. How do you navigate shared services without losing the entrepreneurial, personalized feel of the brand?
  • 3.How do you use data and analytics to drive an outcome-driven People strategy, particularly in measuring the effectiveness of management training and colleague engagement across distributed store locations?
🎯Behavioral Questions (3)
  • 1.Tell me about a time you had to scale a mission-driven culture across a fast-growing, distributed workforce. How did you ensure the team lived and breathed the key values, specifically around diversity and integrity?
  • 2.Describe a situation where you had to act as a strategic advisor to a CEO or executive team on a difficult organizational design or leadership effectiveness issue. What was the outcome?
  • 3.Give me an example of when you built or significantly improved a talent acquisition process to ensure an incredible candidate experience from application to onboarding.
🧩Situational Questions (2)
  • 1.You notice that as Bluemercury scales rapidly, store managers are struggling with people management, leading to localized turnover and inconsistent client experiences. The CEO asks you to fix it within the next quarter. What is your approach?
  • 2.An initiative you championed to foster deep employee engagement is met with resistance from a subset of the executive team who feel it distracts from immediate business performance targets. How do you handle this?

Resume Keywords

Make sure these keywords appear on your resume

People StrategyOrganizational DesignTalent AcquisitionPerformance FrameworksManagement TrainingEmployee ExperienceScaling CultureHR Centers of ExcellenceData-Informed HRColleague RelationsRetail HRDiversity and Integrity

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