General Manager

LHH

📍Las Vegas, NV
💰 $130,000 - $160,000
Posted May 20, 2026

Job Overview

Position

General Manager

Company

LHH

Location

Las Vegas, NV

Work Type

On-site

Salary Range

$130,000 - $160,000

Job ID

li-4416334069

Job Description

*LHH*
*is seeking a*
*General Manager (BOC)*
*for a*
*Direct-Hire*
*job with a client located in*
*Las Vegas Nevada (Onsite).*

*Pay Range:$130K – $160K*
*.The salary may be negotiable based on experience, education, geographic location, and other factors.*

Position Responsibilities:

Overview:

Experience Required

  • 5+ years minimum

  • Industry: Transit or Paratransit operation of similar size and scope

Responsibilities / Focus Areas

  • Operations

  • Eligibility

  • Procurement

  • Triannuals

  • Lead all operational, financial, and administrative functions of San Francisco Paratransit

  • Manage client relations and ensure full contract compliance

  • Oversee Operations, Finance, Payroll, IT, Procurement, HR, Maintenance, and Customer Service leadership teams

  • Direct performance management, scheduling, staffing, safety, and risk mitigation

  • Oversee contracted service providers, including Transdev Operations

  • Monitor KPIs and implement strategies to improve service quality and efficiency

  • Develop and manage operational budgets and cost-control measures

  • Partner with corporate leadership on proposals, pricing, analysis, and procurement

  • Guide labor relations activities (grievances, negotiations, union interactions)

  • Ensure compliance with federal, state, and local regulations, including ADA and Section 504

  • Foster relationships with advisory committees, community partners, and stakeholders

Must-Haves

  • Experience with taxis and TNCs

  • Contract management and budget oversight

  • Strategic and seasoned

  • Strong knowledge of transit regulations

  • Labor relations experience

  • Excellent communication and stakeholder management

  • Microsoft Office proficiency

  • Paratransit routing/scheduling software experience

  • Strong organizational skills

  • Bachelor’s degree in a related field preferred

Additional Notes

  • Bid model is cost + contract

  • Everything is passed through to the client

Core Must-Haves

  • Must have direct transit industry experience (NOT trucking)

  • Strong preference for:

  • Paratransit

  • Fixed Route

  • Experience with brokerage operations, especially coordinating with:

  • Taxis

  • Lyft

  • ADA transportation

  • Dispatch functions

  • Need someone with a larger operational scope

  • Not small sites with only a handful of employees

  • EMT / Non-Emergency Medical Transportation (NEMT) can be a transferable plus

*If you are interested in this role, then please click*
*APPLY NOW.*
*For other opportunities available at*
*LHH*
*, or any questions, please contact*
*Kajal Goswami at [email protected]*

*Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.*

*Equal Opportunity Employer/Veterans/Disabled*

*To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy*

*The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:*

*• The California Fair Chance Act*

*• Los Angeles City Fair Chance Ordinance*

*• Los Angeles County Fair Chance Ordinance for Employers*

*• San Francisco Fair Chance Ordinance*

Interview Prep

AI-powered insights to help you prepare

Key Skills

Required:
Preferred:

Practice Questions

💡Technical Questions (3)
  • 1.How do you approach managing a brokerage operation that coordinates with taxis, TNCs like Lyft, and ADA transportation providers to ensure service quality and efficiency?
  • 2.Can you explain your process for developing an operational budget and implementing cost-control measures in a cost-plus contract model?
  • 3.What is your strategy for ensuring compliance with federal, state, and local regulations, specifically regarding ADA and Section 504, during a Triannual review?
🎯Behavioral Questions (3)
  • 1.Tell me about a time you had to manage a complex labor relations issue, such as a grievance or union negotiation, within a large transit operation.
  • 2.Describe a situation where you had to oversee multiple departments (Operations, Finance, HR, IT, etc.) to turn around underperforming KPIs.
  • 3.Give an example of how you successfully managed a critical client relationship and ensured full contract compliance while navigating a significant operational challenge.
🧩Situational Questions (2)
  • 1.You discover that a major contracted service provider, like Transdev Operations, is consistently missing performance targets, which is negatively impacting your client relationship. How do you handle this?
  • 2.A new local regulation requires an immediate change to paratransit eligibility assessments, but your staff is already overwhelmed with current dispatch volumes. How do you ensure compliance without breaking operational efficiency?

Resume Keywords

Make sure these keywords appear on your resume

ParatransitBrokerage OperationsADA ComplianceContract ManagementLabor RelationsTriannualTNCsCost-PlusKPIsTransdevSection 504Routing Software

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