Financial Analyst - Customer Service

Siemens Healthineers

📍Tarrytown, NY
Posted May 20, 2026

Job Overview

Position

Financial Analyst - Customer Service

Company

Siemens Healthineers

Location

Tarrytown, NY

Work Type

On-site

Job ID

li-4413639627

Job Description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Performs consolidation, analysis and reporting for regular (monthly, quarterly, and annual) financial statements.

Your Tasks And Responsibilities

  • You will act as Business Partner to the service leaders of Customer Value Creation, Business Excellence and Education and Regional Service Operations, managing all facets of the day-to-day business

  • You will lead the financial controlling and planning processes for your service functions and provide executive level financial reports to your business partners to successfully manage operations

  • You will develop capacity planning models to support the service leaders with staffing decisions and determine headcount requirements in line with cost targets

  • You will drive service efficiency improvements, evaluate financial viability of cost savings measures and document productivity measures in OPW

  • You will lead the allocations controlling for NAM DX CS and ensure that costs stay in line with targets

Your Qualifications And Experience

  • You have completed studies in business or finance

  • You have several years of relevant experience in financial analysis and operational controlling

  • You possess strong analytical and financial skills and ability to provide actionable insights

  • You have good understanding of financial planning processes and KPIs, as well as their connection to operational processes and parameters.

  • You have experience supporting and driving a business forward through financial analysis, executive communication and project management.

Your Attributes And Skills

  • You are business fluent in English

  • You possess very good user skills in MS Office 365.

  • You have good knowledge of financial planning and analysis tools, including Jedox, SAP and other financial reporting systems.

  • You are willing to undertake travel activities of approximately 10%.

  • You demonstrate strong communication skills and enjoy working in a team

  • Hybrid work model

Who we are
: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The Base Pay Range For This Position Is
$107,060 - $147,202

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement:
Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law:
Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

Reasonable Accommodations:
Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [email protected]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice:
California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control:
“A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

Data Privacy:
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Beware of Job Scams:
Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies:
Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Interview Prep

AI-powered insights to help you prepare

Key Skills

Required:
Preferred:

Practice Questions

💡Technical Questions (3)
  • 1.How would you approach developing a capacity planning model to help service leaders make staffing decisions while staying in line with cost targets?
  • 2.Can you explain your experience with cost allocations and how you ensure that allocated costs stay in line with targets for a specific region or business unit?
  • 3.Walk me through how you evaluate the financial viability of a proposed cost savings measure and how you document the resulting productivity improvements.
🎯Behavioral Questions (3)
  • 1.Tell me about a time you acted as a business partner to non-financial service leaders. How did you help them manage their operations using financial insights?
  • 2.Describe a situation where you had to lead a financial planning or controlling process and drive service efficiency improvements. What was your approach?
  • 3.Give an example of a time you had to present complex financial reports to executive leadership. How did you ensure your message was clear and drove action?
🧩Situational Questions (2)
  • 1.You notice that the Q2 costs for Regional Service Operations are trending significantly above the allocation targets. The service leader insists the overage is necessary to maintain customer satisfaction. How do you handle this?
  • 2.Your business partners in Customer Value Creation want to launch a new training initiative, but the current capacity planning model shows there is no budget for additional headcount. How do you support them?

Resume Keywords

Make sure these keywords appear on your resume

Operational ControllingCapacity PlanningFinancial ConsolidationBusiness PartneringCost AllocationsJedoxSAPOPWKPIsVariance AnalysisExecutive ReportingService Efficiency

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