Field Service Engineer

PrideNow

📍Phoenix, AZ
💰 $70,000 - $100,000
Posted May 21, 2026
← Back to Jobs

Job Overview

Position

Field Service Engineer

Company

PrideNow

Location

Phoenix, AZ

Work Type

On-site

Salary Range

$70,000 - $100,000

Job ID

li-4414009356

Job Description

Field Service Engineer

Location: Chandler / Phoenix

Pay: $70,000 – $100,000 annually

Job Type: Full-Time | Permanent

Schedule: Multiple Shifts Available

We are seeking a skilled and motivated Field Service Engineer to support advanced semiconductor manufacturing equipment at customer sites. This role is ideal for candidates with strong electro-mechanical troubleshooting experience who enjoy hands-on technical work, customer interaction, and travel.

The Field Service Engineer will be responsible for equipment installations, repairs, diagnostics, preventive maintenance, and technical support while ensuring high levels of customer satisfaction and operational performance.

Responsibilities:

  • Perform on-site installation, startup, repair, maintenance, and relocation of complex electro-mechanical and electronic systems

  • Troubleshoot equipment issues to the component level and implement corrective actions to minimize downtime

  • Diagnose mechanical, electrical, and system-related failures using schematics, diagrams, and technical manuals

  • Support field modifications, upgrades, and equipment updates

  • Maintain accurate service records, reports, and documentation

  • Provide technical support and create customer response action plans

  • Serve as a technical resource and maintain strong customer relationships

  • Assist in training and mentoring junior engineers and technicians

  • Maintain knowledge of semiconductor equipment technologies through ongoing training and certifications

Minimum Requirements:

  • Bachelor’s degree in Electronics, Electrical, Mechanical Engineering, or related field

  • Experience installing, maintaining, repairing, or troubleshooting semiconductor capital equipment

  • Ability to read and interpret electrical and mechanical schematics and manuals

  • Comfortable working in cleanroom environments while wearing PPE or cleanroom suits

  • Ability to stand, bend, climb, kneel, reach, and perform physical tasks for extended periods

  • Willingness to travel domestically and internationally based on customer needs

  • Flexibility to work various shifts, overtime, compressed schedules, and on-call assignments

Preferred Qualifications:

  • Proficiency with Microsoft Office Suite and basic computer applications

  • Strong verbal and written communication skills

  • Analytical thinking and problem-solving ability

  • Experience supporting customer-facing technical operations
✦

Interview Prep

AI-powered insights to help you prepare

Key Skills

Required:
Preferred:

Practice Questions

💡Technical Questions (3)
  • 1.Walk me through your process for troubleshooting a complex electro-mechanical system on a semiconductor tool down to the component level.
  • 2.How do you utilize technical manuals and schematics when diagnosing a system failure you haven't encountered before?
  • 3.Describe your experience performing preventive maintenance and field upgrades on semiconductor manufacturing equipment.
🎯Behavioral Questions (3)
  • 1.Tell me about a time you had to troubleshoot a critical equipment failure under high pressure from a customer to minimize downtime.
  • 2.Describe a situation where you had to mentor a junior engineer or technician on a complex technical task in the field.
  • 3.Give an example of a time you had to adapt to a significant change, such as an unexpected shift change, extended overtime, or a last-minute international travel requirement.
🧩Situational Questions (2)
  • 1.You are on-site installing a piece of capital equipment and discover a discrepancy between the mechanical schematic and the actual physical assembly. The customer is waiting for the tool to go live. What do you do?
  • 2.You are dispatched to a customer site to repair a down tool, but after several hours of systematic troubleshooting, you are unable to identify the root cause and the customer is getting anxious. How do you handle this?

Resume Keywords

Make sure these keywords appear on your resume

Semiconductor equipmentElectro-mechanical troubleshootingComponent-level diagnosticsPreventive maintenanceSchematics interpretationCleanroomField modificationsCustomer satisfactionAction plansMentoring

Interested in this position? Apply directly on LinkedIn.

Apply on LinkedIn →