Job Overview
Position
Field Application Engineer
Company
Prosum
Location
Austin, Texas Metropolitan Area
Work Type
Remote
Job ID
li-4415680723
Job Description
Field Application Engineer
Full-Time (Direct Hire) | Overtime Eligible
We’re partnering with a growing global technology company to find a talented
Application / Field Application Engineer
. This hybrid role combines customer-facing application engineering with hands-on field service support—perfect for someone who enjoys both technical problem-solving and working directly with customers.
What You’ll Do
🔧 Application Engineering
- Act as a key liaison between customers and internal engineering teams to diagnose product issues and deliver solutions
- Support software and application-related customer requests and enhancements
- Deliver customer training (on-site and remote), and develop technical documentation and best practices
- Create and present technical product demonstrations
- Partner with sales teams on product specifications and customer requirements
- Collaborate with field service teams to support installations and customer applications
- Build strong customer relationships through clear communication and technical expertise
🛠 Field Service Engineering
- Respond to customer service requests, troubleshooting issues both remotely and on-site
- Perform equipment installations, repairs, and preventative maintenance
- Provide customer training on system operation and maintenance
- Evaluate system performance and customer usage
- Support urgent or escalated service needs as required
What You Bring
- Bachelor’s degree in Electrical Engineering, Physics, or a related field
- Experience in the semiconductor industry (Field Service Engineer or Field Applications Engineer)
- Familiarity with inspection or metrology tools
- Working knowledge of tools such as MATLAB, Python, Linux, or similar
- Strong problem-solving and analytical skills
- Excellent communication skills with a customer-first mindset
Why This Role?
- Join a growing international company with strong industry presence
- Hands-on, high-impact role with both technical and customer exposure
- Opportunity for overtime pay and career growth
- Work with cutting-edge semiconductor technologies
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