Director of Retail

Our client, a contemporary apparel brand, is seeking a Director of Retail to join their team in NYC!

Responsibilities

• Oversee multi-location retail storefronts, ensuring consistent performance and brand alignment.


• Drive overall business results, including sales growth, customer engagement, visual execution, and operational efficiency.


• Develop and manage monthly staffing plans to ensure appropriate coverage and productivity across all locations.


• Lead, coach, and develop Store Managers and sales teams, fostering a high-performance culture rooted in accountability and service excellence.


• Set and monitor sales goals, including clienteling initiatives and relationship-driven revenue streams.


• Maintain an active floor presence to support sales initiatives, team development, and elevated in-store experiences.


• Oversee visual merchandising strategies to ensure consistent brand presentation and seasonal storytelling.


• Ensure operational standards are upheld across all locations, including store organization, compliance, and procedural adherence.


• Analyze sales performance, KPIs, and customer insights to identify opportunities for growth and operational refinement.

Qualifications

• 4+ years of experience in multi-unit retail management within premium retail environments.


• Proven track record of driving sales performance and operational improvements across multiple locations.


• Strong leadership capabilities with experience mentoring and developing high-performing teams.


• Highly organized and entrepreneurial with strong analytical and problem-solving skills.


• Excellent communication and interpersonal skills.


• Proficiency in retail systems and business tools, including POS platforms, Shopify, and Microsoft Office.


• Strategic and results-driven mindset with the ability to thrive in a fast-paced environment.


• Customer-focused approach with a passion for delivering elevated retail experiences.


• Open availability, including evenings and weekends as needed.

$110k-150k depending on experience.

Full time on site.

Please submit your resume for consideration!

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