Category Marketing Manager

Flipkart

📍Bengaluru, Karnataka, India
Posted May 21, 2026

Job Overview

Position

Category Marketing Manager

Company

Flipkart

Location

Bengaluru, Karnataka, India

Work Type

On-site

Job ID

li-4416574652

Job Description

Manager- Category Marketing

About Flipkart

Flipkart is committed to the cause of transforming commerce in India through our investments in

made-in-India technology innovations, customer-centric features and constructs, a diverse category

landscape and a world-class supply chain. With a customer base of over 350 million, product coverage of

over 150 million across 80+ categories, focus on generating direct and indirect employment and a

commitment to empowering generations of entrepreneurs and MSMEs and a sustainable growth strategy

– Flipkart is maximising for our customers, stakeholders, and the planet at large!

Flipkart is a part of the Walmart-owned Flipkart Group, which also includes group companies Flipkart

Health+, Myntra, and Cleartrip. The Group is also a majority shareholder in PhonePe, one of the leading

Payments Apps in India.

You are responsible for:

You will be responsible for:

1.Owning the end-to-end product discovery journey — from how users find products to how we engage them

across FK platform.

2.Defining strategy and shaping roadmaps, working with product, design, analytics, and engineering teams to

drive measurable business outcomes.

3.Leading experiments to optimize CTR, add-to-cart rates, session depth, personalization, and engagement

through CRM and on plat initiatives

4.Building and evolving CRM & retention platforms to improve customer engagement, retention, repeat

purchases, and attribution accuracy.

5.Driving engagement and customer retention, enhancing overall platform stickiness and lifetime value.

To succeed in this role, you should have the following:

Key Success Metrics:

Conversion lift

Discovery metrics (CTR, engagement depth, Bounce rate reduction)

Increased CRM-driven retention and revenue share

Customer retention & sign-up growth

Mandatory Skills:

1.Proven experience in CRM, growth, or product marketing roles.

2.Strong analytical skills with the ability to translate data into actionable insights.

3.Experience working with cross-functional teams (product, design, analytics, and tech).

4.Expertise in CRM tools, marketing automation, and personalization strategies.

Interview Prep

AI-powered insights to help you prepare

Key Skills

Required:
Preferred:

Practice Questions

💡Technical Questions (3)
  • 1.How would you approach optimizing the end-to-end product discovery journey on the Flipkart platform to improve CTR and reduce bounce rates?
  • 2.Can you explain your methodology for designing and scaling a CRM and retention platform to drive repeat purchases and increase CRM-driven revenue share?
  • 3.What key metrics would you track to evaluate the success of a new personalization initiative aimed at increasing platform stickiness, and how would you translate that data into actionable insights?
🎯Behavioral Questions (3)
  • 1.Tell me about a time you had to align product, design, and engineering teams around a marketing roadmap to drive a measurable business outcome.
  • 2.Describe a situation where you led an experiment that initially failed to improve the target metric, such as add-to-cart rate or engagement depth. What did you do next?
  • 3.Give me an example of how you improved attribution accuracy within a CRM program that directly impacted customer retention strategies.
🧩Situational Questions (2)
  • 1.You notice a sudden drop in session depth and a spike in bounce rates for a high-visibility product category on Flipkart. How would you diagnose and address this?
  • 2.Leadership wants to double the CRM-driven revenue share in the next six months, but your current automation tools and personalization capabilities are limited. How do you approach this?

Resume Keywords

Make sure these keywords appear on your resume

Product DiscoveryCRM StrategyRetention MarketingA/B TestingConversion Rate OptimizationCross-functional LeadershipPersonalizationMarketing AutomationCustomer Lifetime ValueCTR OptimizationSession DepthRoadmap Strategy

Interested in this position? Apply directly on LinkedIn.

Apply on LinkedIn →