Behavioral Health Case Manager I - URC & Mobile Crisis

Oklahoma Department of Mental Health and Substance Abuse Services

📍Lawton, OK
Posted May 18, 2026

Job Overview

Position

Behavioral Health Case Manager I - URC & Mobile Crisis

Company

Oklahoma Department of Mental Health and Substance Abuse Services

Location

Lawton, OK

Work Type

On-site

Job ID

li-4416287991

Job Description

Jim Taliaferro Community Mental Health Center (JTCMHC)
is currently recruiting for a
Behavioral Health Case Manager
to join our
Mobile Response
and
Urgent Recovery Center
teams. This position will be instrumental in assisting individuals of all ages who are experiencing a
crisis
and in need of support as they regain control of their lives and recovery processes.

The Behavioral Health Case Manager will work closely with consumers and the multidisciplinary team to provide essential case management services, ensuring individuals receive the necessary support during their crisis and recovery journey. The ideal candidate must possess a strong commitment to
professionalism
,
ethics
, and effective communication while interacting with
ODMHSAS staff
and
consumers
.

Key Responsibilities:

  • Crisis Intervention: Work with individuals in crisis to provide immediate support, helping them regain stability and begin the recovery process

  • Case Management: Perform a wide range of tasks related to case management, including assessment, treatment planning, and follow-up support

  • Collaboration: Collaborate with other team members and community resources to ensure clients have access to comprehensive care and services

  • Support and Guidance: Assist individuals of all ages in navigating their mental health and recovery journey, helping them achieve their personal recovery goals

  • Professionalism and Ethics: Maintain a high level of professionalism, adhering to ethical standards in all interactions with clients and staff

What We’re Looking For:

  • Strong interpersonal skills and the ability to effectively communicate with individuals in crisis

  • Experience in behavioral health or a related field, with knowledge of crisis intervention techniques

  • Case management experience is preferred, but not required

  • A strong commitment to providing compassionate care and maintaining ethical standards in a professional environment

  • Ability to work effectively as part of a multidisciplinary team

If you are passionate about supporting individuals in crisis and helping them regain control of their lives,
apply today
to join the
Jim Taliaferro Community Mental Health Center
as a
Behavioral Health Case Manager
!

Job Type/Salary:

  • Full-time position

  • Salary: $45,000.00 / $ 21.63 per hr

  • FLSA Status: Nonexempt

Minimum Qualifications and Experience:

  • A high school degree or equivalent, from a regionally accredited institution recognized by the United States Department of Education, and a total of 6 months of direct, documented experience working with persons who live with mental illness and/or substance abuse issues

Why Join Us?

  • Generous Benefits: Annual base salary range of $45,000, plus a generous benefits allowance

  • Comprehensive Health Coverage: A wide choice of health insurance plans with no pre-existing condition exclusions

  • Flexible Spending Accounts: Options for healthcare and dependent care expenses

  • Ample Time Off: 11 paid holidays, 15 days of vacation, and 15 days of sick leave in the first year

  • Retirement Savings Plan: With a generous company match to help secure your future

  • Employee Assistance Program: Support when you need it

  • Longevity Bonuses: For years of dedicated service

  • Training Opportunities: Continuous learning and development for CEU requirements

Join a team that CARES!
Here at ODMHSAS, we believe in I.C.A.R.E. - Integrity, Compassion, Accountability, Respect, and Excellence. Our mission is to promote healthy communities and provide the highest quality care to enhance the well-being of all Oklahomans. We take that very seriously- because we care!

Drug and Alcohol Pre-employment and Pre-placement Testing:
Upon a conditional offer of employment, applicants for safety sensitive positions shall be required to submit to urinalysis to test for drugs. Appointment to a safety sensitive position shall be contingent upon a negative drug test result.

THIS AGENCY REQUIRES COVERAGE 24 HOURS, 7 DAYS PER WEEK. WORK HOURS AND LOCATION MAY VARY DEPENDING ON BUSINESS NECESSITY. EMPLOYEES MAY BE REQUIRED TO WORK WEEKENDS AND OVERTIME.
Reasonable accommodation to individuals with disabilities may be provided upon request.

An Equal Opportunity Employer.

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Interview Prep

AI-powered insights to help you prepare

Key Skills

Required:
Preferred:

Practice Questions

💡Technical Questions (3)
  • 1.How do you conduct an initial assessment and develop a treatment plan for an individual actively experiencing a mental health or substance abuse crisis?
  • 2.What crisis intervention techniques do you utilize to help an individual regain stability during an acute behavioral health episode?
  • 3.In a mobile crisis or urgent recovery setting, how do you ensure you maintain ethical standards and professionalism when interacting with both consumers and ODMHSAS staff?
🎯Behavioral Questions (3)
  • 1.Tell me about a time you worked with a multidisciplinary team to support a client through a crisis. What was your role, and what was the outcome?
  • 2.Describe a situation where you had to assist an individual in navigating a difficult mental health or recovery journey. How did you help them regain control?
  • 3.Give me an example of a time you maintained your professionalism and ethical standards during a highly stressful or emotionally charged interaction.
🧩Situational Questions (2)
  • 1.You respond to a mobile crisis call and find a young adult experiencing a severe panic attack and expressing hopelessness. They refuse to go to a facility and are wary of you. How do you approach this situation?
  • 2.You are managing a heavy caseload at the Urgent Recovery Center and a consumer suddenly becomes verbally aggressive toward you and other staff. How do you handle this while maintaining your ethical obligations?

Resume Keywords

Make sure these keywords appear on your resume

Crisis InterventionCase ManagementTreatment PlanningMental HealthSubstance AbuseMultidisciplinary TeamRecoveryAssessmentDe-escalationEthical StandardsCompassionate CareFollow-up Support

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