Assistant Manager – HR (Cluster HR)

Croma

📍Mumbai, Maharashtra, India
Posted May 21, 2026

Job Overview

Position

Assistant Manager – HR (Cluster HR)

Company

Croma

Location

Mumbai, Maharashtra, India

Work Type

On-site

Job ID

li-4417747518

Job Description

Multiple Locations
- Mumbai, Navi Mumbai, Pune, Sambhajinagar, Nashik, Bangalore, Chennai, Bharuch, Goa, Hubli, Delhi, Ahmedabad

Key Responsibilities:

  • Responsible for cluster of stores in a city.

  • Manage all recruitment needs for the company, including implementing and continually

  • Tapping new sources of recruitment

  • Timely recruitment of store staff as per budgets in alignment to

  • Regular visits at all stores in clusters

  • Developing a robust recruitment process

  • Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores.

  • Implementation of engagement activities.

  • Create a vibrant, fun, learning and growth-oriented culture in stores.

  • Implement various HR interventions for retention.

  • Implement and sustain Tata Code of Conduct and value systems in the stores.

  • Conduct regular Open House in stores to understand pulse of employees.

  • Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations.

  • Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the payroll executive.

  • Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees.

  • Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system.

  • Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents.

  • Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level.

  • Representing HR function for Monthly reviews with relevant data points and metrices.

  • Prepare Weekly, Monthly HR reports / MIS

Interview Prep

AI-powered insights to help you prepare

Key Skills

Required:
Preferred:

Practice Questions

💡Technical Questions (3)
  • 1.How would you go about developing and tapping into new recruitment sources to ensure timely staffing for a cluster of retail stores while adhering to budget constraints?
  • 2.Can you walk me through your approach to executing a Performance Improvement Plan (PIP) for an underperforming store employee?
  • 3.What is your process for conducting HR audits at the store level to ensure accuracy in employee data, attendance, and leave records?
🎯Behavioral Questions (3)
  • 1.Tell me about a time you had to handle a sensitive employee grievance or interpersonal conflict at a store level.
  • 2.Describe a situation where you successfully implemented an HR intervention that significantly improved employee retention in a high-turnover environment.
  • 3.Give me an example of how you created a vibrant, fun, and learning-oriented culture across multiple locations simultaneously.
🧩Situational Questions (2)
  • 1.You discover during a monthly audit that a store manager has not been updating the daily shift scheduler in the HRMS, leading to inaccurate attendance and potential payroll errors. How do you handle this?
  • 2.You are preparing for a monthly HR review with leadership, and the data shows a sudden spike in resignations across your cluster. How would you present this, and what immediate actions would you propose?

Resume Keywords

Make sure these keywords appear on your resume

Cluster ManagementRetail RecruitmentPerformance ManagementEmployee EngagementGrievance HandlingPayroll ProcessingHR AuditTata Code of ConductHRMSMIS ReportingRetention StrategiesSOP Implementation

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