Account Executive - Mid-Market

Paychex

📍Santa Rosa, CA
Posted May 20, 2026

Job Overview

Position

Account Executive - Mid-Market

Company

Paychex

Location

Santa Rosa, CA

Work Type

On-site

Job ID

li-4405588399

Job Description

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview
Selling Company's products and services by developing new clients and increasing the client base to increase profits in the Core Sales, Human Resource Services Sales or Major Market Sales organizations.

Responsibilities

  • Leverage the Go-to-Market Sales Strategy to identify customers’ needs and present the Paychex solution to key stakeholders and decision makers in accordance with the client’s preference on in person or virtual interaction to increase revenue and market share.

  • Scheduling appointments and visiting potential and current referral sources to secure referrals to end users.

  • Prospecting for new clients and new referral sources utilizing the telephone, direct mail, seminars, current client visits, or other local marketing programs directed by Sales management.

  • Analyzing the customer needs and interests, determining which products are appropriate and referring to appropriate party when necessary.

  • Completing and submitting accurate new business paperwork, expense reports and weekly activity reports by agreed upon dates set by Sales management.

  • Expediting the resolution of customer problems or complaints.

  • Projecting a positive image in representing the Corporation to clients and the community.

  • May be required to travel outside of geographical territory for purposes of attending Conference, training sessions and/or area Zone meetings.

Qualifications

  • H.S. Diploma - Required

  • Bachelor's Degree - Preferred

  • 2 years of experience in B2B Sales/Marketing.

  • 2 years of experience in Human Capital Management (HCM) industry.

  • Cold Calling Experience.

  • Customer Relationship Management (CRM) Software experience.

  • Valid Driver's License - Required

Compensation
In the spirit of pay transparency, we are excited to share that the compensation range for this position is typically between $70,000K- $150,000K. This range includes base pay plus commissions but does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

  • Act with uncompromising integrity.

  • Provide outstanding service and build trusted relationships.

  • Drive innovation in our products and services and continually improve our processes.

  • Work in partnership and support each other.

  • Be personally accountable and deliver on commitments.

  • Treat each other with respect and dignity.

What's in it for you?

  • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

  • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

  • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

  • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

  • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?
At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

Interview Prep

AI-powered insights to help you prepare

Key Skills

Required:
Preferred:

Practice Questions

💡Technical Questions (3)
  • 1.How do you leverage a Go-to-Market Sales Strategy to identify a mid-market company's HR and payroll needs before making your initial pitch?
  • 2.Walk me through your process for building and maintaining a pipeline of referral sources, such as CPAs or financial advisors, for our services.
  • 3.When analyzing a mid-market client's needs, how do you determine whether to pitch core payroll, HR services, or benefits solutions?
🎯Behavioral Questions (3)
  • 1.Tell me about a time you had to expeditiously resolve a significant customer problem or complaint that threatened the client relationship.
  • 2.Describe a situation where you had to prospect for new clients using multiple channels like cold calling, direct mail, and seminars. How did you manage your time and approach?
  • 3.Give me an example of a time you acted with uncompromising integrity during a sales process, even if it meant potentially losing a deal.
🧩Situational Questions (2)
  • 1.You are meeting with a mid-market decision-maker who is happy with their current HCM provider and sees no reason to switch to Paychex. How do you handle this virtual or in-person meeting?
  • 2.You've just closed a complex deal, but the client is frustrated because there is a delay in the onboarding setup process. They are demanding immediate action. What is your next step?

Resume Keywords

Make sure these keywords appear on your resume

B2B SalesMid-MarketHCMPayrollGo-to-MarketCold CallingCRMReferral SourcesClient AcquisitionNeeds AnalysisSales Pipeline

Interested in this position? Apply directly on LinkedIn.

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